Preface: Why This Book Exists

Introduction: Why Sales Training Matters

Ch. 1 Foundation and Mindset

Ch. 2 Building Rapport and First Impressions

Ch. 3 Customer Discovery and Needs Analysis

Ch. 4 Solution Development and Storytelling

Ch. 5 Solution Delivery and Pricing

Ch. 6 Closing and the Psychology Behind It

Ch. 7 The Sale Is Just the Beginning

Ch. 8 Smart Tools, Human Sales

Ch. 9 One Size Doesn’t Sell

Ch. 10 Learning Never Stops

Ch. 11 When the Answer Is No

Ch. 12 Time, Focus, and Choosing the Right Deals

Ch. 13 Selling the Deal Inside Your Own Company

About the Author

Sales Mastery
by Marc Silver

Marc is available for Sales and Marketing Consulting and Speaking Engagements